Case Studies

Real problems, solved by real people. Here's how Delight's team helps clients in Singapore and overseas when the usual suppliers can't, cost too much, or can't move fast enough.

Esplanade: discontinued theatre lamps · Oil & gas plant, Turkmenistan: HID ballasts at 30% lower cost · Marine spares supplier: same-day batteries for a ship in port

Esplanade – Theatres on the Bay: keeping the stage lit when the lamp was discontinued

Industry: Performing arts venue · Service: Sourcing · Location: Singapore

228 lamps · 4 orders · sourced in 3 days · from Hong Kong

The challenge

Esplanade's theatre lighting uses special lamps that the manufacturer, Philips, had phased out. When replacements were needed, they could no longer be found anywhere in Singapore. Without them, the only option was to replace the entire light fixtures, a far larger cost and a major job in a working venue.

What Delight did

Esplanade sent a sourcing request to Delight. Our team identified the exact lamp specification, searched our vendor network beyond Singapore, and located genuine stock in Hong Kong within 3 days. We handled the purchase, import and delivery, so Esplanade dealt with one supplier from request to delivery. Across 4 orders, we supplied 228 lamps.

The result

  • The original fixtures stayed in service. No replacement was needed.
  • Esplanade avoided the much higher cost of new fixtures and installation.
  • Performances continued without disruption.

Government-linked oil & gas company, Turkmenistan: HID ballasts at 30% lower cost

Industry: Oil & gas · Service: International supply · Location: Turkmenistan

550 HID ballasts · 30% saving · shipped by air from Singapore

The challenge

A government-linked oil and gas company in Turkmenistan needed 550 HID ballasts for lighting at its plant. Its usual suppliers in Europe quoted prices that were significantly higher than the client expected.

What Delight did

The client asked Delight for a quotation. Using our supplier network, we offered the required HID ballasts at a price well below the European quotes, prepared the order and export documents, and shipped all 550 units by air from Singapore to Turkmenistan.

The result

  • About 30% saving compared with the client's traditional European suppliers.
  • The saving held even after paying for air freight from Singapore.
  • Air shipment got the ballasts to the plant quickly.
  • The client dealt with one supplier for pricing, documents and shipping.

Singapore marine spares supplier: same-day batteries for a ship in port

Industry: Marine · Service: Same-day supply · Location: Singapore

16 Sonnenschein batteries · ordered and delivered the same day

The challenge

A Singapore marine spares supplier had an urgent request from a ship owner whose vessel was docking at the Port of Singapore for only a short time. The ship needed 16 Sonnenschein batteries before it sailed, and the supplier had to deliver on its promise to the ship owner.

What Delight did

The supplier ordered from Delight and relied on us for delivery the same day. We confirmed availability, prepared the order and delivered all 16 batteries on the day the order was placed.

The result

  • The batteries arrived while the vessel was still in port.
  • Our client met its commitment to the ship owner on time.
  • No delay to the ship's schedule, and no missed sale for our client.

Buying from overseas, paying too much at home, or up against a deadline? Send us your list or a competitor's quotation. Request a Quotation and a specialist will reply within 24 hours. Same-day delivery is available in Singapore for orders placed before 11am, and we ship to buyers in 20 countries.